At Sinofled, we strive to provide exceptional services to our clients across all our departments – legal, car wraps, and website design. We understand that transparency and clear communication are essential for building trust and maintaining long-lasting relationships with our valued customers. To ensure a seamless experience, we have outlined our return and refund policies below.
Legal Department: At our legal wing, we are committed to delivering prompt and efficient services. In the event that we are unable to commence work within 30 days or meet the agreed-upon timelines, you are eligible for a full refund of the fees paid, excluding any government-mandated charges or fees. We strive to keep you informed throughout the process and will work diligently to resolve any issues that may arise.
Car Wraps Department: In the car wraps department, we take great pride in our craftsmanship and the quality of our materials. Once the wrap has been printed, we cannot process any refunds due to the customized nature of the product. However, before the printing stage, we offer a 100% refund within 2-3 business days, subject to mutual agreement with the client and a clear understanding of the reason for the cancellation.
Website Design Department: In our website design department, we are dedicated to delivering high-quality solutions that meet your business needs. If we fail to fulfill the agreed-upon requirements outlined in our contract, you may be eligible for a refund. We encourage open communication and will work closely with you to address any concerns or issues that may arise during the development process.
At Sinofled, we value our clients and strive to maintain transparency in all our dealings. If you have any questions or concerns regarding our return and refund policies, please do not hesitate to contact our customer support team. We are here to assist you and ensure a smooth and satisfactory experience with our services.